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Craig Talluto

Impersonating a Doctor

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i was on vacation walking down street when a salesperson persuaded me to come into their store.  Once in the store, I was greeted by a physician (dermatologist) with 18 years experience.  He proceeded to see me an eye cream.  My purchase qualified me for a free facial.  I scheduled the facial for the next day.  I went to the store and received the facial.  It was actually more of a product demonstration but I didn't know that until it was over and he proceeded to try and sell me the creams and devices.  His sales pitch was somewhat high pressure but I agreed to purchase the items ($10,638.74).  Later that say, I broke out in a rash and reached out to the dermatologist.  He came to my hotel to see the rash and asked me to return the store the following day so he could check on my rash.  Once there, he proceeded to offer my other facials to help with the redness and swelling.  I declined b/c I was afraid I might have another reaction and I was traveling back in a couple of days. I asked him to send my the safety profile of the creams/devices. I also told him that, based on the reaction, that he should not send the products I purchase and to please refund me. He said he would send and we could do a face time facial and if I had a reaction he would allow me to return the items.  Once I received the items. I told him I as uncomfortable with that but he sent anyway.  I never received any safety information from him.

 

I hadn't heard from as promised so I decided to go online and try to find the safety information on my own. I came across a recently settled (2018) class action lawsuit against manufacturing company and the stores that sell the products for false claims, advertising, deceptive ,marketing, etc.  Of course most of the products I purchased were listed in this lawsuit and he is affiliated with these companies.  I texted him and told him that I was returning items, unopened and to please refund me.  That got an immediate response from him.  We do not offer refunds.  He said the receipt has it on the bottom and he sent a picture of a receipt for the full amount listed above but I don't have s receipt for that amount.  I have 3 receipts that total that amount sand none say "no refund" on the bottom.  As things escalated via text, he finally, after 6 weeks, admitted that he is not a doctor and that "I must have heard what I wanted to hear".  He never once disputed me referring to him as doctor and asking for treatment advice for rash.  

 

This prompted me to do more online research and I ran across a new story from a local "Action News Team" in Fort Lauderdale where a store owner sold >7,000 worth of creams to an elderly man with dementia ad refused to give a refund.  I watched the video.  The action news team went to the store to ask the store owner why he would sell these types of products to an elderly man w/ dementia and why he would issue a refund.  When they entered the store and focused the camera on the store owner, I realized it was the same guy who impersonated a doctor and sold me similar products. Now I know that this guy is a con artist/thief.  Of course, I feel foolish for falling for such a scam.

 

I reported this to the Attorney General of the State of Hawaii and to the Registered Industries Complaint Board.  Do you think I can file a police report against this guy for impersonating a doctor?  It seems like this should be illegal.  Also, even though this is being investigated by state agency, can I file a lawsuit against this person or am I wasting everyones time?  I apologize for the length.  This is a very condensed version.  

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30 minutes ago, Craig Talluto said:

I ran across a new story from a local "Action News Team" in Fort Lauderdale

 

30 minutes ago, Craig Talluto said:

 

I reported this to the Attorney General of the State of Hawaii and to the Registered Industries Complaint Board.

 

 

Did this happen in Florida or Hawaii?

 

31 minutes ago, Craig Talluto said:

Do you think I can file a police report against this guy for impersonating a doctor?

 

You can file all the reports you want. It will be your word against his.

 

32 minutes ago, Craig Talluto said:

can I file a lawsuit against this person or am I wasting everyones time? 

 

Anyone can sue anyone for anything.  All it takes is a filing fee. 

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40 minutes ago, Craig Talluto said:

he proceeded to try and sell me the creams and devices.  His sales pitch was somewhat high pressure but I agreed to purchase the items ($10,638.74).

 

What sort of "creams and devices" cost $10,638.74?!

 

 

40 minutes ago, Craig Talluto said:

I asked him to send my the safety profile of the creams/devices.

 

What does "the safety profile" mean?

 

 

40 minutes ago, Craig Talluto said:

 I have 3 receipts that total that amount sand none say "no refund" on the bottom.


A seller does not need to say "no refund."  As a matter of law, refunds are only available if expressly offered as part of the sales contract or some law expressly requires refunds for a particular situation.  If the contract/receipt is silent about refunds and no law mandates refunds, then, all sales are final.

 

 

40 minutes ago, Craig Talluto said:

I ran across a new story from a local "Action News Team" in Fort Lauderdale. . . .

 

I reported this to the Attorney General of the State of Hawaii

 

Huh?  Did this happen in Florida or Hawaii?  Why would "a local 'Action News Team' in Fort Lauderdale" be reporting about something like this in Hawaii?

 

 

40 minutes ago, Craig Talluto said:

Do you think I can file a police report against this guy for impersonating a doctor?

 

You can contact the police.  Whether they'll do anything or what they'll do is impossible for anyone here to predict.

 

 

40 minutes ago, Craig Talluto said:

Also, even though this is being investigated by state agency, can I file a lawsuit against this person or am I wasting everyones time?

 

Everyone's time?  Of course not.  Very few people will have any involvement in this situation.  And yes, you can file a lawsuit.  However, how did you pay for this stuff?  If you paid via credit card, the first thing to do would be to submit a dispute to your credit card issuer.  I think it is customary that this can be done within 60 days after the date of the statement on which the disputed charge appears.  Information about disputing a charge should be on the back of your credit card statement and in your credit card agreement.

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22 hours ago, PayrollHRGuy said:

 

 

 

Did this happen in Florida or Hawaii?  My incident happened in Hawaii.  This guy pulled a similar scam in Fort Lauderdale a few years back.  I ran across the store in Ft Lauderdale by coincidence.

 

 

You can file all the reports you want. It will be your word against his.  I know.  I do have some texts back and forth regarding him a a physician but not sure if it is enough

 

 

Anyone can sue anyone for anything.  All it takes is a filing fee. 

 

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22 hours ago, pg1067 said:

 

What sort of "creams and devices" cost $10,638.74?!  Supposedly the devices are medical devices that can tighten skin, remove affects of anti-aging, etc.  The creams supposedly do the same.  Of course, per the class action lawsuit I found online, I now know I was scammed.  I feel stupid and probably deserve to but I only this purchase b/c of credentials of an experienced dermatologist (which tuned out not to be true).  Don't even say it.... I know, I know......I could kick myself!!

 

 

What does "the safety profile" mean?  Prior to cosmetic products and medical devices being marketed, the manufacturer is required to conduct clinical trials to identify any potential side effects when used (safety profile). 

 


A seller does not need to say "no refund."  As a matter of law, refunds are only available if expressly offered as part of the sales contract or some law expressly requires refunds for a particular situation.  If the contract/receipt is silent about refunds and no law mandates refunds, then, all sales are final.  That's upsetting to hear but thanks for informing me.  I didn't know that.  I will have to check Hawaii law.

 

22 hours ago, pg1067 said:

Huh?  Did this happen in Florida or Hawaii?  Why would "a local 'Action News Team' in Fort Lauderdale" be reporting about something like this in Hawaii? 

My incident happened in Hawaii.  This guy pulled a similar scam in Fort Lauderdale a few years back.  I ran across the store in Ft Lauderdale by coincidence. I was able to get his real name from the business registry in Hawaii and by seeing him on the aforementioned news story.  He gave me a false name.

 

 

You can contact the police.  Whether they'll do anything or what they'll do is impossible for anyone here to predict. I did contact the Register Industries Complaints Board of Hawaii and they sent him a letter telling him to stop impersonating a physician and referred me to their Consumer Protection Agency.  The Hawaii attorney general also referred my complaint to their Consumer Protection Agency.  They have been in touch with me to acknowledge the receipt of the complaint and they said they would investigate.  It would be ashamed if he is allowed to continue to impersonate a physician and the local police did nothing about it until he causes someone to die.  

 

 

Everyone's time?  Of course not.  Very few people will have any involvement in this situation.  And yes, you can file a lawsuit.  However, how did you pay for this stuff?  If you paid via credit card, the first thing to do would be to submit a dispute to your credit card issuer.  I think it is customary that this can be done within 60 days after the date of the statement on which the disputed charge appears.  Information about disputing a charge should be on the back of your credit card statement and in your credit card agreement.  I paid via CC. I do have open disputes on my credit cards.  He furnished one credit card company with a receipt that I don't  have.  I think he may be submitting false documents but when I asked AmEx if they could share it with me, they said no.  I have run across so many people who have experienced similar situations involving this cosmetic company.  It is frightening. 

 

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Sorry I though I was answering your questions.

 

My incident happened in Hawaii.  This guy pulled a similar scam in Fort Lauderdale a few years back.  I ran across the store in Ft Lauderdale by coincidence.  This news story is how I found out his real name

 

 I do have some texts back and forth regarding him a a physician but not sure if it is enough.

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My incident happened in Hawaii.  This guy pulled a similar scam in Fort Lauderdale a few years back.  I ran across the store in Ft Lauderdale by coincidence. I was able to get his real name from the business registry in Hawaii and by seeing him on the aforementioned news story.  He gave me a false name.

 

I did contact the Register Industries Complaints Board of Hawaii and they sent him a letter telling him to stop impersonating a physician and referred me to their Consumer Protection Agency.  The Hawaii attorney general also referred my complaint to their Consumer Protection Agency.  They have been in touch with me to acknowledge the receipt of the complaint and they said they would investigate.  It would be ashamed if he is allowed to continue to impersonate a physician and the local police did nothing about it until he causes someone to die.  

 

I paid via CC. I do have open disputes on my credit cards.  He furnished one credit card company with a receipt that I don't  have.  I think he may be submitting false documents but when I asked AmEx if they could share it with me, they said no.  I have run across so many people who have experienced similar situations involving this cosmetic company.  It is frightening. 

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