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FedUp8686

Spectrum formerly Time Warner

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Worst internet connection ever and they advertise the speed to be the highest when mine read at the lowest a tech has ever seen and I'm in an area that gets great connection. They also told me $69.99 was the lowest internet price they had when I was seeing $29.99 for all 3 and they wouldn't compensate me for the time lost nor not charge me for the worst connection and modems that went out within a week! Are there any others that have this issue in Ohio? They sent me to collections after I told them I was no longer going both them and turned in their equipment I am disputing this bogus charge any help would be great!

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1 hour ago, FedUp8686 said:

I was seeing $29.99 for all 3

 

Seeing where?  When did you see this?  All 3 what?

 

 

1 hour ago, FedUp8686 said:

they wouldn't compensate me for the time lost

 

Not sure what this means, but no one is going to pay for your time dealing with your ISP.

 

 

1 hour ago, FedUp8686 said:

any help would be great!

 

Not sure what you expect anyone here to tell you.  As noted, this isn't a consumer complaint forum.  It's a place for discussions about legal issues.  You wrote that this company "sent [you] to collections," but it's not clear what exactly that means.  My guess is that you signed a contract with an early termination penalty.  Obviously, one would have to read that contract to offer any input regarding it.

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