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Judge still hasn't signed the child support order

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We had our mediation done on November 14th and the judge has yet to sign it and give it to child support. My ex has been paying weekly so there is a large amount of money just sitting somewhere. No one can give me any answers over the phone because of confidentiality, so I was asked to go down there myself just to be told it's sitting on a judges desk still. I filed for child support on July 5th and we've had no help from my sons dad since well before then. Is there any way to figure out what judge has our orders? They won't tell me anything and I can't afford to take off work to drive down there for no answers.TIA

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