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Acorn

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  1. I was trying to update this in case this new information would have Changed the situation, no real need to rude other than to be petty but thanks anyways.
  2. I’m really sorry I don’t know how to edit the previous post. I just was informed today that the bank teller made a statement to their manager that I did walk in on that day and received the money from my account. The bank closed the investigation there and didn’t look at any footage of that day nor did they review the withdrawal slip that clearly shows my name wasn’t correct. They essentially asked the bank teller and took her word for it, closing the case and denying my claim after waiting for almost two months. I got in contact with corporate after all this time and now they’re “investigating”. At this point I’m am the end of my rope with them and don’t know what to do. I know for a fact I’ve never been to that branch in my life. Is there any legal action I can take here or have I lost all my money as well as my good standing with my bank. I have my case number and corporates number as well.
  3. It was $2500. I know it’s not much but it’s what I live off of. I’m Mesa, Arizona His title was a branch manager. He gave me the same runaround saying that there wasn’t anything he can do at that point in time but that he would personally call me once the investigation concluded.
  4. I’ve been in the bank multiple times trying to get answers. I get the same results as i did on the phone. I’m sorry Ill try to explain better. I’m not very smart so forgive me if I don’t know proper terms or am not giving enough information The banker took money from my online checking account and gave it to the girl withdrawing the money in the bank. We both have very similar names. She even had my account number written on one of the generic bank withdrawal slips. I only assumed that because cause I’ve gotten no information or updates on the case and nobody has contacted me to explain any of this. I most likely will get it back eventually.
  5. I have a question regarding the legality of a bank mistakenly taking my money and giving it to someone else. Last month someone with a name very similar to mine withdrew money from what she assumed was her account. The banker instead gave her my money. This caused a lot of trouble and I couldn’t pay most of my bills and am behind on everything after nearly getting evicted. When I had finally found out what had happened I called the bank and tried to get my money back but they told me an investigation had to be done. I’ve been calling since last month and we keep going in circles with the “investigation” still going on and there’s nothing they can do until it’s finished. They won’t tell me how long it’ll take and a month later I’m still right where I started. I’d like to know if there’s anything I can actually do to get it back. (Sorry if this is a train wreck everything’s been crazy since then)
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