We live in long Beach CA. I recently took over checking our bills before paying them, since my boyfriend isnt Good with bills. I have noticed that they are still billing us when the water and gas are turned off. Also their billing cycle to me seems off due to the bill showing the next months start date is the same as the end date from the previous month which we were already billed and paid for. I'm unsure about if there is any limit to how many times they can keep charging reconnect fees, though I understand it's our fault it gets shut off. This has been happening since 2009 when we first moved in. Please help. Thank you for your valuable time.