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  1. You actually can't delete the reviews. Facebook has a strict policy, they won't remove posts unless they are viewed as harmful. If is someone's opinion, they won't do anything.
  2. I have an internet marketing client that advertises chiropractic treatment on Facebook and they have a former client who continues to write negative reviews and comments on their facebook posts and ads, despite being offered monetary compensation and being asked by the attending chiropractor to cease. What legal recourse or other best practices should this chiropractor use to protect their online reputation from slander and deformation? When the assistant at the practice called the offender to ask him why he is posting these comments and whether the practice could do anything to help him, he yelled at her over the phone and told her that there was nothing she could do and that the practice mislead him.