Public.mlf

Car Dealership Misinformation

3 posts in this topic

I am an Ohio resident who recently purchased a vehicle from a dealership in Michigan. I had been in contact with the sales person via email. He gave me information about a truck that seemed to fit my requests. I asked if the vehicle had an 8 speed transmission (the vehicle that I was looking at could of also had a 6 speed, the 8 speed was released that year and offers greater fuel economy etc.) The sales person confirmed via email that it did. I then haggled a bit on purchase price. I stated that the asking price was higher than average. He stated one of the reasons was the 8 speed transmission. I finally agreed upon the price and traveled the 3 hours to get it. The vehicle looked good and I purchased it. Since the newer electronic transmissions don't label the total number of gears on the gear indicator I assumed I had a 8 speed transmission. After more inspection when I got home I noticed it had the 6 speed an not the 8 speed. I immediately contacted the sales person. He of course apologized, claimed ignorance and said he didn't know what he could do. He eventually passed this along to his manager. She stated that the mistake was unintentional. She said the dealership would buy out my loan if I wanted to return the vehicle. I told her I was hesitant as I had already had the vehicle serviced as it was due. I also purchased and had an extra key fob programmed as it only had one when I purchased it. I asked if the dealership would refund me a portion of the cost of the vehicle as it will cost more to operate and is worth less having the 6 speed transmission. She said no, they would only buy out my loan and cover none of my expenses. She also said that it seemed to her that returning it would be a good idea as it has already cost me money and will cost me more because it is less fuel efficient.

I have all of this in emails. I only wanted a partial compensation for not getting what I was told I purchased. I based this upon the extra operating costs per national average.

Do I have any legal recourse?

Share this post


Link to post
Share on other sites

If you are entitled to any compensation it would be based on the difference between the value of a vehicle with an eight speed transmission versus a six speed  transmission.  The dealership made representations regarding that fact, not regarding future operating expenses.  Run a KBB value determination between the two transmissions to get a valid basis for negotiation.

Share this post


Link to post
Share on other sites
On 4/18/2017 at 1:06 PM, Public.mlf said:

After more inspection when I got home I noticed it had the 6 speed an not the 8 speed.

 

What additional "inspection" did you do that revealed this?

 

 

On 4/18/2017 at 1:06 PM, Public.mlf said:

I immediately contacted the sales person. He of course apologized, claimed ignorance and said he didn't know what he could do. He eventually passed this along to his manager. She stated that the mistake was unintentional. She said the dealership would buy out my loan if I wanted to return the vehicle.

 

In other words, rescind the transaction, which is the absolute most you'd be entitled to if you were to sue.

 

 

On 4/18/2017 at 1:06 PM, Public.mlf said:

Do I have any legal recourse?

 

A lot depends on how you answer my first question above.  If this is something that could have been easily ascertained with a visual inspection before making the person, you may be SOL.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now